Total customer satisfaction at all times!
Testimonials
Overall Rating: 5.0 Care Quality: 5.0 Customer Service: 5.0 Value for Money: 5.0
“Jean-Marie found the perfect person to care for my mom and she did an awesome job and I was so impressed that when, he told me his company also had a cleaning service, I had to try them out. I was introduced to a wonderful young man, named Israel, in August, 2012 and he has been cleaning for me ever since. Nothing has ever been broken or gone missing and he is very meticulous & flexible. Empathy Group (Empathy Cleaning Specialists LLC / Empathy Senior Care LLC) has made our lives much less stressful and allowed us to focus on spending family time at home together.”
Kathren Inman – Roswell, GA.
Overall Rating: 5.0 Care Quality: 5.0 Customer Service: 5.0 Value for Money: 5.0
“I was guardian for my 82 year old Godfather, George, who meant the world to me. I wanted to find a perfect Angel, who had compassion for the well-being of others, & I could totally trust to be there on time and stay late if needed. You may say I was asking for too much, but I knew there had to be someone and I thank God every day for blessing us with Jean-Marie and Empathy Senior Care. He was with me when my Godfather passed and he stood by him and me right to the very end.
I couldn’t have gone through this sad time in my life without your unconditional care and support.”
Kathleen M. Panaccione – Kennesaw, GA.
Overall Rating: 5.0 Care Quality: 5.0 Customer Service: 5.0 Value for Money: 5.0
“I’ve used several cleaning services in the past, but Empathy Cleaning Specialists topped them all. They were punctual, very responsive, came on short notice, and paid close attention to detail. They took their time and made sure everything was to my satisfaction. I would definitely recommend this service to others and will use them for future cleaning needs. You guys cleaned my place better than I’ve ever been able to. Chileshe was very personal and called me before and after the clean. Quality, Value, Peace of Mind!”
Michelle Turner – Sandy Springs, GA.
Overall Rating: 5.0 Care Quality: 5.0 Customer Service: 5.0 Value for Money: 5.0
“I can’t thank you guys enough for your attention to detail as well as the pride you take in your work. What a confirmation that we made the right choice in choosing you all. The quality of the work, passion, dedication and genuine interest in your clients is exceeds any expectation I could have had; you pretty much did exactly all you claimed you would. Empathy Cleaning Specialists cleaned everything and removed so much dog hair that I never even thought was possible. As far as we are concerned, there is no other choice from now on; we are your customers for life.”
Francine Kennedy – Marietta, GA.
Overall Rating: 5.0 Care Quality: 5.0 Customer Service: 5.0 Value for Money: 5.0
“Mom was not ready to give up fighting to live and I was not ready to give up on her. My prayers were answered when I met the first Care Specialist that Jean-Marie brought over: Nadine Mumba. She was always responsible, professional and knowledgeable. Somehow she knew just when to help pick up my spirit when, I was feeling down or stressed. Caring for my mother was full of emotional ups and downs, but I credit Nadine and Empathy Senior Care for making it possible for me to do it in my home. Nadine was not only my mother’s care giver, but a caring friend to my entire family.”
Kathren Inman – Roswell, GA.
Overall Rating: 5.0 Care Quality: 5.0 Customer Service: 5.0 Value for Money: 5.0
“Our family had been in quest of a good home health care agency for several months, but the few ones we got in touch with never seemed able to meet our taste. Finally, when we discovered Empathy Senior Care, through a Google search, it appeared likely that such a passionate and caring company would be the partner we had been looking for — which became obvious as soon as we started working together to look after our ageing mom & dad. Needless to say we are extremely satisfied with the results. THANK YOU Jean-Marie & your staff!”
The Hovious Family – Atlanta, GA.
Overall Rating: 5.0 Care Quality: 5.0 Customer Service: 5.0 Value for Money: 5.0
“My apartment desperately needed cleaning! After being out of town for several weeks with no chance to catch up on cleaning and a cat shedding all over the rugs, my apartment was filthy. Israel & Natasha did a wonderful job cleaning the entire apartment from top to bottom. By the time I got home there wasn’t a trace of cat hair on any of the rugs or furniture. Everything smelled nice and homey and I will definitely use them again for recurring cleanings. Empathy Cleaning Specialists are: Reliable, Trustworthy and Proven.”
Racheal Brown – Atlanta, GA.
Overall Rating: 5.0 Care Quality: 5.0 Customer Service: 5.0 Value for Money: 5.0
“My mother and the entire family are so grateful to Empathy Senior Care. I called them at 02:00 am ET when I got their phone number from Facebook, after a family friend recommended them to us. After reviewing our requirements, Senior Care One Stop did a free assessment, sent us a few proposals and care plan on the best care for mom. Magdalene (the assigned Care Specialist) is a genuine, kind and very caring person. I feel fortunate to have crossed paths with her; you guys are simply the best.”
Eileen Brown – Alpharetta, GA.
Overall Rating: 5.0 Care Quality: 5.0 Customer Service: 5.0 Value for Money: 5.0
“First of all, the place looks amazing and has never been so clean since we moved there. Thank you Empathy Cleaning Specialists – you guys are very trustworthy and flexible! Israel did a great job at cleaning our apartment when we were moving out. It took a lot off my mind that he took care of all the little things so I could focus on my move and not worry about getting my deposit back from the leasing office. Super friendly and detail oriented!”
Jayden Keith – Alpharetta, GA.
Overall Rating: 5.0 Care Quality: 5.0 Customer Service: 5.0 Value for Money: 5.0
“I would like to thank Empathy Senior Care for providing care for my dad during my absence. As a primary caregiver it is very difficult for me to travel and spend time with my family. My husband is very supportive but he also needs time alone with me. Empathy Senior Care’s respite 24 hour live in service has helped my husband and I rekindle our relationship. Thank you and I will call you again real soon!”
Charlene Peters – Roswell, GA.
Overall Rating: 5.0 Care Quality: 5.0 Customer Service: 5.0 Value for Money: 5.0
“I am an employee of Empathy Senior Care and I can’t say enough good things about the outstanding Client Care & Development Director, Ms. Fatima H-M. She insists on showing compassion to all her clients and she builds relationships with them, like I’ve never seen before. It truly makes a difference in the work ethics, positive attitudes and morale for employees like me, because I’m happy to be representing such a genuine, charismatic Director. Her energy is contagious and I am so lucky to be working for a company I can be proud of (Empathy Senior Care).”
Natasha H. – Roswell, GA.
To make suggestions, requests or request information about our services at Empathy Senior Care or Empathy Cleaning Specialists, please send us an email to empathygroupinc@gmail.com or fill in the following form, referencing exactly your subject matter or area of concern. Looking forward to hearing from you and thanking you in anticipation.
